We’ve created the Surpass Learning Portal to provide you with the answers you need, when you need them. Nonetheless, we understand that sometimes, a personal touch is best, and the experienced team of trainers at Surpass HQ can provide you with exactly that.
We offer wide variety of training options to suit you and your organisation, whether you’re just starting out with on-screen testing, making the move to Surpass from another system, or just want to polish up your skills.
Remote Training Sessions
In response to current events, we are pleased to offer a Virtual Training Service, where we can take you through Surpass wherever you are in the world.
What is included in the Training Service?
A member of our Training Service will meet with you to gather your training requirements. They will analyse your requirements and match you to one of our existing training courses, or design a bespoke course to meet your needs.
Once the agenda is agreed, we will invite your trainees to the course. You will receive live instructor-led online sessions, a digital training handbook, session recordings and supplementary resources, as well as a space to get hands-on experience with Surpass.
How does it work?
Your dedicated trainer will invite your trainees to the sessions: bite-size units led through Zoom, focused on one area of Surpass at a time. That means we can fit the units around your busy work schedule, at times that suit you.
You will have time during each unit to interact with the trainer on the call, use Surpass, and even get involved in group activities to enhance your learning.
After each unit you will complete a section of your digital training handbook. This handbook has been designed to consolidate your understanding of Surpass and give you the tools to try out all of the available functionality for yourself.
How can I sign up?
If you’re interested in organising a training session, please contact your BTL Account Manager, or email training@btl.com for more information. We’ll be more than happy to discuss your training needs and find the most suitable training option for you.
In-Person Training Courses and Workshops
(Not currently available due to the pandemic)
We offer bespoke training courses where our qualified trainers will help you become an expert on all, or specific parts, of the Surpass system. During all of our courses, delegates have plenty of opportunity to get real-life, hands-on experience using Surpass.
We can also provide customised workshops on how to deal with your own specific business scenarios using Surpass. We tailor all our sessions to suit your needs, so once we have discussed how you need to use the system, we can cover all the features most relevant to you; ensuring you can take advantage of the many benefits of Surpass and get the most out of the system.
We offer bespoke training courses for up to 6 people at our BTL offices in Salts Mill, Saltaire (a UNESCO World Heritage site). On-site training at your organisation’s offices can also be arranged if it is more convenient for you, or if a larger group requires training.