The Candidate Experience

About: This lesson will demonstrate the test delivery process from the candidate’s point of view, explaining how they access the test delivery engine, the processes they follow at the start of the test, and how they navigate through the test itself. In the video, we focus on delivery through the web-browser and the lock-down SecureClient, but candidates can also take tests through the SurpassDelivery tablet app.

Objective: When you have finished this lesson, you will understand how the candidate interacts with the delivery engine. This lesson features the installation of SecureClient, logging into a test with a keycode and PIN, checking audio and video settings, and how the test itself will function for the candidate.

Next Steps: Think about what delivery method, i.e. web delivery, SecureClient delivery, or tablet delivery, is most useful for you. Also, why not download the SurpassDelivery app by searching for ‘Surpass’ in your device’s app store to take the built-in practice test?

Back to Test Administration and Delivery
Lesson tags: Keycodes, Secureclient, Test Administration, Test Delivery, Web Delivery